Privacy Policy

Effective date: February 26, 2026

Introduction

SpeedyGo (“we,” “our,” or “us”) is a WordPress caching plugin developed to help website owners improve performance. This Privacy Policy explains what personal data we collect, how we use it, and your rights regarding that data when you visit speedygo.io, purchase our plugin, or use the SpeedyGo plugin on your WordPress website.

By using our website or plugin, you agree to the practices described in this policy.

1. Who we are

SpeedyGo is a standalone WordPress plugin brand and product website. This Privacy Policy applies to the SpeedyGo website, customer account area, purchase flow, support system, and related business operations.

2. Information we collect

We may collect the following categories of information:

A. Information you provide directly

This includes information you submit when you:

create or access an account
purchase a license
contact us through forms or support
subscribe to our newsletter
request product information or documentation

Depending on the interaction, this may include:

name
email address
billing details
company name
website URL
site name
staging URL, if provided
support request details
any other information you choose to submit

B. Account and purchase information

When you create an account or complete a purchase, we may collect and store:

account email address
order details
purchase history
license related information
billing information needed to process the transaction
account activity related to your purchases and support

C. Payment information

Payments for SpeedyGo are processed through our payment provider and ecommerce system. We do not store your full card details on our own servers.

At the time of purchase, payment related data may be collected and processed by:

WooCommerce, for order handling
Razorpay, as the payment provider

Please note that payment providers process your information under their own privacy policies and terms.

D. Support information

When you contact support, we may collect:

your contact details
your message and support history
product or license related details needed to assist you

Support requests are managed using a self-hosted helpdesk system on our website. Your support data is stored on our own servers.

E. Analytics and marketing data

We may collect usage and traffic information through analytics and marketing tools, such as:

pages visited
device or browser information
approximate location based on IP
traffic source
on site behavior and engagement information

We currently use Google Analytics and may use newsletter related tools to communicate product updates, content, and promotional messages where permitted by law.

F. Technical and device information

When you use our website, certain technical information may be collected automatically, such as:

IP address
browser type
device type
operating system
referring pages
timestamps
basic diagnostic or security related data

3. How we use your information

We use your information to:

create and manage customer accounts
process purchases and provide access to licenses
deliver transactional emails such as login codes, order confirmations, and account related notices
provide customer support
send newsletters or product updates where permitted
improve our website, product experience, and support services
monitor usage, performance, and security
comply with legal, tax, accounting, and fraud prevention obligations

4. Cookies and similar technologies

We use cookies and similar technologies on our website for functional, security, analytics, and user experience purposes.

These may include:

Essential cookies used for login, session management, account access, and checkout
Functional cookies used to remember preferences or improve usability
Analytics cookies used to understand website usage and performance
Third party cookies that may be set by integrated services such as analytics or payment providers

You can manage or disable cookies through your browser settings, but doing so may affect some website features.

The SpeedyGo plugin installed on your WordPress site does not set any cookies on your site’s visitors. For full details of what the plugin does on your site, see our Privacy Disclosure.

5. How we share information

We do not sell your personal data.

We may share information with trusted service providers only where needed to operate our business, such as:

hosting providers
email delivery providers
payment providers
ecommerce tools
support tools
analytics providers
newsletter or marketing tools

These service providers are only given access to the information reasonably necessary for their role.

6. Third party services

Our website and business operations may use third party tools and services, including:

WooCommerce
Razorpay
Hostinger
Google Analytics

These services operate under their own terms and privacy policies. We recommend reviewing those policies where relevant.
For information about what the SpeedyGo plugin collects and transmits when installed on your WordPress site, please see our Plugin Privacy Disclosure

7. Data retention

We retain personal data only for as long as needed for the purposes described in this policy, including:

maintaining customer accounts
managing purchases and licenses
handling support requests
meeting legal, tax, accounting, and security obligations

Retention periods may vary depending on the type of data and applicable legal requirements.

8. Data security

We take reasonable technical and organizational measures to protect personal data from unauthorized access, loss, misuse, alteration, or disclosure. However, no online system can be guaranteed to be fully secure.

9. Your rights

Depending on your location and applicable law, you may have rights such as:

access to your personal data
correction of inaccurate information
deletion of your data
objection to certain processing
withdrawal of consent where processing is based on consent

To make a privacy related request, contact us at: hello@speedygo.io

10. International data processing

Your information may be stored or processed by service providers in locations outside your country. Where required, we take reasonable steps to ensure appropriate safeguards are in place.

11. Children’s privacy

SpeedyGo is intended for business and website use and is not directed to children.

12. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the effective date and publish the updated version on this page.

13. Contact us

For privacy related questions or requests, contact us at:

Email:hello@speedygo.io
Website:https://speedygo.io/